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Unum Provident is the industry leader in disability income protection and one of the top providers of supplemental benefits in the nation. In the United States, they have enjoyed 29 consecutive years of market leadership in group income protection. Their product lines include disability income protection insurance, supplemental benefits, life and long term care. With primary offices in Chattanooga, Tennessee and Portland, Maine, the company employs more than 12,000 people worldwide.
The company offers the income protection industry's largest local sales and service commitment. Training their customer contact center professionals is a top priority. They invest significant resources to provide prompt, responsive service for every customer, every time. Their local field sales and service professionals are backed by strong home office support. They offer original solutions modified to fit customer needs. Their account managers work with companies of all sizes. They have the expertise to respond effectively to diverse employee populations, industries, business cultures, cost concerns, technological capabilities and benefit needs.
Their free employer Internet services are often described as a virtual administrative assistant that can increase the speed, ease and accuracy of managing Unum Provident group benefits. Benefit managers can view bills, pay premiums, update employee information and access forms and reference tools quickly online. Their comparative reporting and analysis offers reporting options to help monitor costs and employee absence. Their service includes fee based enhanced and customer reporting packages that can target your claim experience within and across industries to identify trends and the impact of shifting demographics.
Their communication strategies help employees worth the value of their total benefit package, in turn helping increase participation in programs such as supplemental benefits, flexible spending accounts. Their work life balance employee assistance program helps both employees and managers. Their employee leave management services can help control costs. They offer the technical capabilities and expertise to coordinate disability claims with the family and medical leave act and complex state leave laws helping address compliance challenges. They also offer proactive return to work program support. Since work plays an important role in life and livelihood, they support a disabled employee's efforts to remain on the job or return to work when suitable. Their focus on helping people return to the fullness of their lives extends beyond their business interests and into the cities and towns where they live and work.

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